Q. How does payment work on Storyhunter?
One of the biggest problems for freelancers in our industry is getting paid on time, so we’ve gone to great lengths to try to solve this problem. Our system guarantees that freelancers get paid within 30 days whenever they are commissioned on the platform. Upon completion, Storyhunter will bill the client the amount owed, plus Storyhunter’s service fee. The freelancer will get paid once Storyhunter gets paid, and often times earlier.
We also offer a custom workflow for advances and expenses, along with early payment options for select freelancers. Please send a request to your client if you are interested in receiving an advance on a project, as we require their authorization.
Q. How much do I get paid?
Storyhunter does not set prices, so it’s up to you to negotiate your rates. You will be sent the total amount negotiated directly with the publishers (minus any fees for the money transfer or currency conversion).
Feel free to use the counter-offer tool when you negotiate and let publishers know if they’ve posted a project under the market rate.
Q. How do I get paid?
You’ll be paid within 30 days of your project getting marked as complete on the Storyhunter platform. Our global payments partner is Payoneer, which offers dozens of payment options including local currency bank transfer, pre-paid debit cards and more. Click here for more information about using Payoneer.
Q. Are Advances Possible?
Yes, advances are possible. To process an advance, please request it from the Publisher. They will be able to initiate and advance from their end.
Storyhunter reserves the right to discretion on advance approvals, and evaluates requests on a case by case basis.
Q. What About Expenses?
Yes, we have a custom expenses workflow in which freelancers upload their itemized expenses and receipts for your client’s approval (read more here). Make sure that your client approves any expenses beforehand, and make sure to upload your expenses before a publisher marks the project as complete. If not, the final bill will not include expenses.
Q. How do I get paid via Payoneer?
Login with the email address associated with your Payoneer account in the Payment Information section of your profile. If you do not have a Payoneer account, please create one by clicking “Setup” in the Payment Information section.
With your new Payoneer account, you can:
- Get paid in your local currency
- Avoid excessive transfer and conversion fees
- Receive funds to your local bank account, between 3-5 business days
- Withdraw to Bank feature: quick, easy and low cost* access to your earnings. With Payoneers Withdraw to Bank Service, you can transfer funds from your Payoneer account, directly to your local bank account in over 180 countries and currencies. Payoneers comprehensive global banking network enables us to transfer funds from a local bank in your country, so you significantly reduce the cost of getting paid and avoid delays.
If you have any questions regarding payment, or in the event that Payoneer is not available in your country, please contact Payoneer Support with all inquiries.
*To withdraw your funds from your Payoneer account to your local bank account outside of the US is $3.00. If your local bank does not accept US Dollar deposits, you may be subject to a 2% conversion fee.
Q. How do I sign up to Payoneer and what are the fees?
Here’s a step-by-step on how to sign up and more info about Payoneer. Note that Storyhunter has different fees than Payoneer publicizes on its web site, so please refer to our help desk for the most up to date information on fees.